Subscriber Billing and Tax management outsourced to OTT specialists

You get the money. We take care of the rest.

Checkout Optimization

The fast track to converting more online visitors to paying subscribers.

Global Reach & Compliance

Instantly access new markets with secure transactions and grow your subscriber base.

Tax & VAT Management

Grow internationally and stay hassle free, worry free with real time tax and VAT codes.

Convert subscribers with a dynamic
checkout experience

Month by month, Merchant grows your subscriber base through conversion driving processes that adapt to your changing needs.

Smooth checkout everytime, everywhere

Offering 186 payment options, the Merchant API lets people pay the way they want with methods they know and trust. Merchant supports 1-click registration and payments, letting you process millions of secure transactions with a seamless customer experience everytime.

  • Test pricing & trials effortlessly and leverage customer behavior analytics to optimize your checkout setup

  • Create a checkout in minutes. Customize for your brand and integrate new features using Cleeng’s SDKs

Cleeng insights

Pricing strategies for retention-focused subscription businesses

Download free eBook

Retain your subscribers with frictionless payments

Merchant takes care of payment processing throughout the entire subscriber lifecycle. From hassle free recurring payments to dunning actions that reduce churn.

We do the hard part

Our dedicated payments team handles the financial and legal complexity of payment processes, giving you the freedom to stay focused on growth. With Cleeng as the merchant of record, you eliminate painful fees and penalties and minimise your cost of ownership.

Multiple automated dunning actions

  • Payment notifications (pre-authorizations, missing details, expiring card, detected as fraud, low account balance)
  • Payment collection retries

Payment Analytics

  • Understanding the reasons payments fail for your subscribers
  • Knowing the payment methods connected to subscriber churn
  • Seeing the full picture from trial to consumption
  • 48 million

    Transactions per day
  • 170+

  • 180+

    Payment methods
  • 22


Quickly grow global audiences with built-in
local compliance

Merchant is built to reduce the complexity of e-commerce, worldwide. Internationalize quickly with localized, trusted and fully compliant payment experiences.

Go global faster

Cleeng Merchant’s deep integration with leading providers like Adyen and PayPal means that over 170 international markets are accessible right out of the box, with 18 languages supported.

Merchant’s dynamic checkout engine adapts automatically to the customer’s local tax codes, ensuring correct application of taxes at the point-of-purchase. With full GDPR compliance and Avalara integration, you can rest easy knowing that your brand and your business are protected 24 hours a day.

Payment success on a global scale

The one-stop shop for reaching and retaining more paying subscribers worldwide with recurring, secure transactions.

Optimized Checkout

  • Personalized 1-click checkout
  • 18 languages, 22 currencies
  • Redeem coupons
  • Fast single sign on

Global Reach & Compliance

  • PCI DSS 2.0 level 1 compliant
  • GDPR & PSD2 compliant
  • Optimized fraud settings
  • 180+ payment methods in 170+ countries

Tax & Vat Management

  • Accurate tax calculations at checkout
  • Sell in multiple states or countries
  • Consolidated tax reports
  • Tax collections and payouts

One Stop Shop

  • Single point of contact for all payment methods
  • Consolidated financial statements
  • Centralized churn mitigating dunning actions
  • Pre-integrated with Customer Care Hi5

A Complete Architecture for Subscriber Retention Management

Payment & Billing, Churn Analytics and Customer Care solutions specialized for the Media & Entertainment industry.